★ 3.744 Google reviews
Since 1995Serving the valley
C-53CSLB #1063945
CPOCertified · Insured
Warranty center
Warranty center
Roadrunner Pool Services › Repair & equipment
Pumps, filters, heaters, salt cells, automation, and leaks. We diagnose first and quote before we touch anything, so you're not paying for parts you don't need.
Warranty center
Bearings, a shaft seal, or air getting in at the lid or a fitting. Catch it before the motor burns out.
Loaded cartridge, torn pleat, or a filter that's undersized for the pool. Common after dust storms.
Low flow, igniter or flame sensor, high-limit switch, or gas supply. Age and heat exchanger condition decide repair vs. replace.
Calcium scale on the plates is the usual cause in valley water. Sometimes it's the flow sensor or the cell reaching end of life.
Evaporation is real here, but a pool losing more than the bucket test allows has a leak somewhere: plumbing, light niche, skimmer, or shell.
Usually a circulation or filtration problem, not a chemical one. Pump runtime, a bypassing filter, or dead spots in the plumbing.
Call or send a repair request with what you're seeing. Even "it's making a noise" helps us come with the right parts on the truck.
Pressure, flow, electrical, and a look at the whole pad, not just the part that's complaining. Often one failure is a symptom of another.
You get the price and the reasoning before anything is replaced. If it's a replace-not-repair situation, we say so and show you the options.
Repair, run it, and walk you through what was done and what to watch for. The work goes in your service notes if you're on weekly service.
| Equipment | Usually repair | Usually replace |
|---|---|---|
| Pump | Seal, lid o-ring, capacitor, or a single bad bearing on a newer pump | Burned motor, or a failed single-speed pump over about 1 HP (California efficiency rules mean the replacement is variable-speed) |
| Filter | Cartridge cleaning, o-rings, gauge, air relief | Cracked tank, torn or collapsed cartridges, or a filter that's too small for the pool |
| Heater | Igniter, flame sensor, high-limit, pressure switch on a unit under 10 years | Failing heat exchanger, corroded burner tray, or a unit past 10 to 12 years |
| Salt cell | Acid cleaning to remove scale; flow sensor | Plates worn through, typically at three to five years in desert water |
| Automation | Relays, sensors, transformer | Board failures on discontinued systems where parts are no longer made |
Heat cooks pump motors and capacitors on the equipment pad, especially in full sun. Dust storms load filters overnight. Hard water leaves calcium scale inside heat exchangers and on salt cells, which is why both fail younger here than the manufacturer's brochure suggests. UV chews on plastic lids, unions, and cleaner parts.
None of that is a reason to panic. It's a reason to have someone looking at the pad every week and to catch small problems while they're cheap.
Most repairs are one visit. Pump and heater swaps are usually a half day.
Pentair, Hayward, Jandy / Zodiac, and Polaris cleaners, plus most older equipment still running in the valley. We're an authorized warranty service center for Pentair, Jandy, and Hayward, so a warranty claim comes to us instead of a shipping label. If we can't get the part, we'll tell you.
When a part is past saving, or you want to upgrade before it fails, we install new equipment: variable-speed pumps, cartridge and DE filters, gas and heat-pump heaters, salt systems, automation, and robotic or pressure-side cleaners. The Pool Store stocks or orders it; Roadrunner installs it and runs the startup.
The desert changes what we recommend. Oversized filters run longer between cleanings when the dust hits. Variable-speed pumps run slow and long, which is what a pool in 110-degree heat needs. Heaters get sized to the pool and spa, not the sticker.
Pentair and Jandy automation, salt chlorinators, and app control. Installed, programmed, and explained before we leave.
Repair on suction, pressure, and robotic cleaners, and new units matched to your pool's shape and debris.
Buying the equipment at The Pool Store and having Roadrunner install it means one phone number if anything goes wrong under warranty.
Yes, every time. We diagnose on site, tell you what's wrong and what it costs to fix, and you decide. Nobody replaces a part without your OK.
Usually not. A screaming or grinding pump is most often a failing bearing or a seal that's let water into the motor. Sometimes it's just air getting in at the lid or a fitting. It's worth looking at before the motor cooks itself.
In California, yes, and in most cases you have to: state efficiency rules mean replacement pool pumps are variable-speed. The good news is they cut the electric bill noticeably, and they're quieter.
Dust, algae, and fine debris load the filter. In the desert a dust storm can add several PSI overnight. Cartridges need cleaning more often here, and a cartridge that won't come clean or has a torn pleat needs replacing. A DE or sand filter that won't hold pressure after a backwash has its own set of causes we can check.
Common causes are low water flow (dirty filter, closed valve), a bad igniter or flame sensor, a tripped high-limit, or gas supply. Heaters over 10 to 12 years old with a failing heat exchanger are usually a replace, not a repair. We'll tell you which.
Summer evaporation here can be an inch or more per week, which fools a lot of people. The bucket test tells you: set a bucket of pool water on a step, mark both levels, and compare after 24 hours with the pump off. If the pool drops faster than the bucket, call us.
Yes. Salt cells, flow sensors, control boards, and automation systems like Pentair and Jandy. Salt cells in valley water scale up fast and typically last three to five years.
Both. Pumps, filters, heaters, salt systems, automation, and cleaners. The Pool Store sells it, Roadrunner installs it, and the install is quoted with the equipment as one number.
Recent 4- and 5-star Google reviews
Rating and review count are the totals on our Google Business Profile, including every review. Cards show recent reviews of 4 stars and up, newest first.
All of your people were excellent at the job that they were required to do! I am very happy with all of their work! Thank you!
Discovered the problem timely and completed repair with out any unnecessary damage.
Pool and spa rails installed ordered over a month ago. Was called twice saying ready to install tomorrow, when install schedule for 8/14. Pool rail not available on 8/14 install date. You have a scheduling/communication problem. Install team was fine.
Roadrunner pools staff, weather it’s the pool maintenance, equipment maintenance/repair or office have been providing excellent service. They are easy to talk to and professional in their work. Technical assistance supervisor Dominic is very knowledgeable and awesome to work with.
Your on-site workmanship is wonderful. I enjoy working with your Staff. You’re on-site workmanship is wonderful. I enjoy working with your Staff. On the other hand your invoicing method that I just experienced is awful! I get an invoice on July 29 indicating the payment was due on July 28! I got another invoice today indicating I am two days past due.
Pool supplies and free water testing at the store in La Quinta. Weekly service, repair, and remodeling by Roadrunner across the Coachella Valley.
Repair and remodel calls also to:
City pages: La Quinta · Palm Desert · Indio
Tell us what you're seeing and we'll schedule a diagnosis. Every repair is quoted before it starts.
Book a repair (760) 771-8011Or text (760) 300-1476 for a quote. Replies in under 2 minutes.